Help Centre

Please get in contact with us via email or the contact form. We can

calculate a shipping cost for you based on what you would like to order

as we found generating shipping costs to certain countries to vary a lot

and we want to offer all our customers the best price possible for

delivery.

If you are unsure that you are ordering the correct part, please contact us

via phone, email or chat and we will assist you.

When generating international shipping costs, we had to go based on

the largest box we could send with varying weights. If you are having this

problem, please contact us directly and we can work out a shipping cost

for you based on the parts you would like to order.

If your part isn’t listed on the site, please contact us directly as it may be

something we do not have yet. In this case we may be able to source it

for you and then list it on the website for other people who may also

want this part. In other situations, sometimes the part is not available

new, and you would need to source this second-hand from a tractor

breaker. We are happy to give out details for tractor breakers that we

know of so we can provide these for you.

Our cut off time for same day dispatch is 3pm. Same day dispatch will

only be Monday to Friday as we are not open on weekends.

We are open Monday to Friday, 9am to 4pm GMT. If you order outside

of these times, we will get them dispatched for you as soon as we can

the following day (excluding weekends and bank holidays)

Please contact us as we have tracking numbers available for all our

online orders and we can investigate where your parcel is. In the unlikely

event that it has been lost in transit we will send you a complete

replacement of your order.

If you are a David Brown Tractor club member, you are eligible for a 10%

discount. Please contact us with your membership number and we can

set this up for you on your account.